Welcome
Here's what happens next.
A short, plain-English map of your onboarding, from the day you sign to the day you're live. Nothing hidden, no jargon.
Your point of contact is Mimi Ho.
All requests, questions, and updates go to support@pushfire.com. We respond within two business days.
- 01
Welcome email
Within one business day of signing
Mimi introduces herself, confirms what was agreed, and sends you the intake form. You'll know exactly who to reach and how.
- 02
Complete your intake form
10 minutes
One structured form covers everything: your business, your goals, what a great result looks like, and which platform accounts we'll need access to. This replaces a dozen back-and-forth emails.
- 03
Grant platform access
2 to 5 business days, on your pace
Based on what you marked on the intake form, we send you clear, itemized instructions for each platform. We never ask for passwords; access is granted through each platform's own sharing controls.
Typical asks: Google Ads, Google Analytics (GA4), Google Business Profile, Meta Business Manager, and your website admin. We only ask for what your engagement actually needs.
- 04
Kickoff call
30 to 45 minutes, within a few business days
Mimi runs the call, Sean joins for strategy. We cover:
- Your goals and what success looks like in numbers
- Recap of scope, so nothing is ambiguous
- What access is in and what's outstanding
- How we communicate: support email, monthly reports, quarterly strategy reviews
- Rough timeline to live
You get a written recap by email the same day.
- 05
We build
1 to 3 weeks, depending on scope
Campaigns, tracking, lead capture, and any integrations get built. You get high-level progress updates. You don't need the technical detail; you need confidence things are moving.
- 06
Pre-launch QA
Same day as launch
A full internal checklist runs before anything goes live. Tracking verified, conversions firing, forms tested end-to-end, budgets set correctly. Nothing launches until every item is confirmed. No exceptions.
- 07
Launch
You get an email the moment you're live
Campaigns switch on, first spend and first activity begin. We confirm to you in writing, with the exact launch timestamp on record.
- 08
Ongoing
Monthly reports, quarterly strategy reviews
Your first performance report lands 30 days from launch and every month after, automatically. Every quarter, we hold a live strategy session to review the numbers and plan the next quarter's work.
Between those, support@pushfire.com is always open.
Ready when you are.
The intake form takes about ten minutes. Once it's in, we take it from there.
Questions first? Email support@pushfire.com.
